Field guide · PDF
D-SNP Eligibility & Ethical Sales Field Guide
D-SNP eligibility categories, verification, Extra Help, plan-specific Medicaid requirements and ethical sales scenarios.
$75
Practical Training. Real Strategies. Real Results.
Become a Confident, Knowledgeable Medicare Agent
Step-by-step field guides, practical scripts and real-world examples built on more than 20 years of Medicare industry experience — so you can learn the rules, stay compliant and speak with clients confidently.
- Practical field guidesEasy to follow, ready to use in the field
- Real-world experienceBuilt on 20+ years in the industry
- Built for agentsStart strong and avoid common mistakes
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Instant digital downloadsAccess your guides right after purchase
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Real scripts & examplesUse in the field with confidence
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Compliance focusedBuilt around ethical, compliant selling
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Practical strategiesWhat works, from real experience
Practical, comprehensive and field-ready
Featured Training Guides
Focused digital field guides for licensed and aspiring Medicare agents. Each one is written to be used — not just read.
Field guide · PDF
Medicare Supplement (Medigap) Agent Field Guide
Medigap plan options, enrollment protections, state rules, carrier underwriting differences and pairing with Part D.
$59
Advanced field guide · PDF
C-SNP Eligibility & Provider Verification Field Guide
Qualifying chronic-condition categories, carrier-specific criteria and the provider-verification process that protects eligibility.
$75
Capstone guide · PDF
Putting It All Together | Medicare Agent Capstone Guide
Connect Original Medicare, Medigap, Part D and Medicare Advantage into confident, compliant client conversations.
$49
Best value · All eight guides
The Complete Medicare Agent Training Library
Every Miles Academy guide in one download: the four new-agent foundation guides, the D-SNP, C-SNP and Medigap field guides, and the Capstone.
- Medicare Foundations
- Enrollment Periods Field Guide
- Compliance & Conversations
- 30-Day Agent Action Plan
- D-SNP Eligibility & Ethical Sales Field Guide
- C-SNP Eligibility & Provider Verification Field Guide
- Medicare Supplement (Medigap) Agent Field Guide
- Putting It All Together: Agent Capstone Guide
Eight PDF guides delivered as one ZIP download. A training bundle purchase qualifies you for the Private Mentorship add-on.
$250
Details
Why Miles Academy
Built on experience. Designed for the field.
Miles Academy turns more than two decades of Medicare industry experience into practical, plainly written field guides. The goal is simple: help agents understand the rules, protect their clients and build careers that last.
Miles is the Academy’s brand character and your guide through the series. Private mentorship sessions are conducted by a real, licensed Medicare agent.
01
Knowledge you can use
Plan types, enrollment periods, eligibility and underwriting, explained the way they come up in real client conversations.
02
Compliance first
Every guide reinforces ethical, compliant selling habits and reminds you to verify current CMS, state and carrier rules.
03
Confidence with clients
Checklists, examples and frameworks that help you explain options clearly and earn long-term trust and referrals.
Private mentorship
Thirty Minutes with a Live, Licensed Medicare Agent
Bring your questions on product types, field practices, enrollment processes and ethical client conversations, and get direct answers from an agent with more than 20 years in Medicare insurance.
30Minutes, one-on-one
20+Years in Medicare
50States licensed
Eligibility: available exclusively to customers who have purchased a Miles Academy training bundle. An individual guide purchase alone does not qualify. Scheduling is arranged after purchase verification.
Your session is with a real, licensed human agent — not the Miles brand character or an AI avatar. For agent education only; not a Medicare beneficiary consultation.
Questions
Frequently Asked Questions
How will I receive my guides?
All guides are digital. After checkout, your download is available from your order confirmation page and in your order confirmation email.
What format are the guides in?
Each field guide is a downloadable PDF. Bundles are delivered as a single ZIP file containing their PDF guides.
What is included in the Complete Training Library?
All eight Miles Academy guides: Medicare Foundations, Enrollment Periods Field Guide, Compliance & Conversations, the 30-Day Agent Action Plan, the D-SNP, C-SNP and Medigap field guides, and Putting It All Together: Agent Capstone Guide. They are delivered as one ZIP download of PDFs.
Do these guides replace AHIP, carrier certification or licensing?
No. Miles Academy provides independent agent education. It is not a substitute for state licensing, AHIP, carrier certifications or required compliance training.
Is Miles a real person?
Miles is the Academy’s brand character and guide through the series. The Private Mentorship session is with a real, licensed Medicare agent.
Who can book Private Mentorship?
Mentorship is available exclusively to customers who have purchased a Miles Academy training bundle. An individual guide purchase alone does not qualify. Scheduling is arranged after purchase verification.
Are the guides kept current?
Medicare rules, plan details and carrier guidelines change regularly. Always confirm current CMS, state and carrier requirements and individual plan documents before working with clients.
How do I contact the Academy?
Send us a message through our contact page.
Practical Training. Real Strategies. Real Results.
Start building your Medicare expertise today.
Choose a single field guide, or get every guide you need in one download.